CrowdStrike (NASDAQ: CRWD) has introduced Charlotte AI, a groundbreaking generative AI cybersecurity analyst that brings security to the masses and empowers all users of the CrowdStrike Falcon platform, regardless of their expertise, to become proficient users. By leveraging Charlotte AI, customers can effectively tackle the most critical challenges faced by the security community, such as bridging the cybersecurity skills gap and enhancing response time to outpace adversaries.

By harnessing the most accurate security data in the world, continuously refined through a close human feedback loop, Charlotte AI enables customers to ask questions in natural language, including English and numerous other languages, and receive intuitive answers directly from the CrowdStrike Falcon platform. With the assistance of Charlotte AI, users of all skill levels can respond swiftly and effectively to various events, ranging from advanced threat detection and investigation to hunting, remediation, and beyond.

Bringing the Generative AI Era of Cybersecurity to Life

Currently available in a private customer preview, Charlotte AI is initially designed to address three key use cases:

Democratizing Cybersecurity – Empowering Every User: With Charlotte AI, individuals ranging from IT helpdesk staff to executives like CISOs and CIOs can quickly seek answers to straightforward questions, such as “What is our current risk level concerning the latest Microsoft vulnerability?” This allows them to gain real-time, actionable insights, facilitate better risk-based decision making, and enhance response time.

Enhancing Security Analyst Productivity with AI-Driven Threat Hunting: Charlotte AI empowers less experienced IT and security professionals to make quicker, more informed decisions, bridging the skills gap and reducing response time to critical incidents. New security analysts, including Tier 1 members of a SOC, can now utilize the CrowdStrike Falcon platform with the proficiency of more advanced SOC analysts.

The Ultimate Force Multiplier for Security Experts: Charlotte AI enables highly skilled security experts to automate repetitive tasks like data collection, extraction, and basic threat searching and detection. It also streamlines advanced security actions, while accelerating enterprise-wide XDR use cases across all attack surfaces and third-party products directly within the CrowdStrike Falcon platform. By employing simple natural language queries, hunting and mitigating threats across the organization become faster and more accessible.

The Combination of Generative AI and CrowdStrike Data

Generative AI possesses the potential to level the playing field in cybersecurity, but its effectiveness hinges on the quality, context, and comprehensiveness of the foundational data. Charlotte AI leverages the most precise and detailed security data available worldwide, incorporating trillions of security events captured within the CrowdStrike Threat Graph. Additionally, it integrates asset telemetry spanning users, devices, identities, cloud workloads, and CrowdStrike’s exceptional threat intelligence, solidifying its position as an industry leader.

The Crucial and Exclusive CrowdStrike Data Set for Charlotte AI

The most vital and distinct dataset in CrowdStrike’s possession is its human-validated content. Charlotte AI will gain an exceptional advantage by benefiting from an ongoing feedback loop sourced from CrowdStrike Falcon OverWatch managed threat hunting, CrowdStrike Falcon Complete managed detection and response, CrowdStrike Services, and CrowdStrike Intelligence. This vast collection of human intelligence, specifically utilized to thwart real-world breaches, is a singular offering found solely within CrowdStrike’s repertoire. Right from the beginning, CrowdStrike has been the only entity to amalgamate this influential combination of security telemetry, threat intelligence, and human-validated content into the most powerful data fabric in the realm of cybersecurity.

“Since our inception, CrowdStrike has spearheaded the application of artificial intelligence in cybersecurity, employing it to identify adversary behavior and counter sophisticated attacks in order to prevent breaches. With the introduction of Charlotte AI, we are introducing the next innovation that will enhance the capabilities of users at all proficiency levels in stopping breaches while simultaneously reducing the complexities of security operations,” stated Mike Sentonas, President of CrowdStrike. “Our approach has consistently been founded on the belief that the convergence of AI and human intelligence will revolutionize cybersecurity. We consider our continuous feedback loop on human-validated content to be pivotal, and as a result, no other vendor will be able to match the security and business outcomes achieved by CrowdStrike’s generative AI approach.”

Originally Published at Business d’Or May 31,2023.

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